The number one rule when it comes to anything online **Everything fails** (even cloud proviers like Amazon, Google and Azure). It doesn't matter if you are on the cloud or hosting in your own building. Eventually resources give out and you will have downtime. Depending on your contingency plans you will eventually have downtime. When you do have dowtime though can be minimized if you have the right team behind your back.
Get notified of the exact moment that your server goes down via email, txt message or mobile app using our 24 hour monitoring service. This will also notify our 24 hour staff that your server is having issues and to investigate. This can usually catch issues before they become disasters.
Every change we make is tested for bugs in the code. This means that you know it will work when it finally reaches your customers. Next it is tested for compatibility. Know that your programs will work on every browser and every device. Lastly it is scanned for any security threats; this ensures that your data and customers remain safe with the new changes we make. On top of all of these saftey measures before every deployment to your customers a project manager manually goes over the changes to make sure everything works as it should.
You want to be in control, and you are. Before anything is sent to your live site/project you go over the improvements that have been made in one of our test servers. We make a complete copy of your working code and deploy it in a hidden location for you to review and approve before deployment.